With a support plan from DMC, you get dental technology experts who understand all areas of your practice; from equipment and software, to network support, data backup and more.

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DMC’s experts can help you select and install new hardware that’s exactly right for your unique practice, from computers and laptops to signature pads, on-site backup and more.
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In addition, to guaranteeing the lowest price, DMC recommends the best-fit digital equipment for your practice, helps you integrate your new systems, and provides training and support. 
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Interested in hardware support for your practice?

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Protecting your practice from the latest threats is simpler than you might think - prevent viruses, malware, ransomeware, spyware, and more with this easy to follow ebook.

Every day, hackers release thousands of viruses and other malware. DMC's hardware and software support plans give you peace of mind and access to some of the best technical support representatives in dentistry. 

However, you don't need the best support reps to prevent your practice from falling victim to viruses, malware, ransomware, and spyware. And, even the best anti-virus software can't protect you if you don't follow the simple guidelines outlined in this free ebook.

Download this ebook and discover the many free and low-cost ways to protect your biggest investment.


Hassle Free Hardware Support Plans with a 3 MONTH GUARANTEE

The following services are just some of the ways DMC has your back. These services include installation and configuration, general how to and usage questions, and technical troubleshooting and support. DMC can also protect your business's critical data with an integrated on-site and off-site solution.

Equipment maintenance

Troubleshooting, diagnostics, issue resolution, and warranty management for:

(Windows® domain or workgroup configurations)

Workstations (Windows® domain or workgroup configurations)

Wireless tablets

Routers (wireless and non-wireless)

Wireless access points


Peripherals (keyboards, monitors, mice, printers)

Ethernet patch cables

UPS (uninterruptable power supply)

2D / 3D digital equipment

Digital x-ray sensor systems

Software Installation

Installation and integration of software:

Imaging software - Includes interaction with imaging vendor

Patient education software

Practice management software - Includes interaction with software vendor as applicable

Panda Perio

Financial software (QuickBooks, Freshbooks, etc.)

Antivirus software installation

Intra-Office communication software

Email and office productivity software

Pandora internet radio

Hardware maintenance

We will maintain and support your practice in a number of ways. Including:

Warranty support - Includes parts replacement, DMC field technician site visit and DELL direct warranty support

Loaner computers

Hardware returned to DMC for out of region tech bench services

Hardware removal and recycling (hard drives not included)

Basic configuration and troubleshooting of network equipment connected to ISP modem

Additional services

For a cut-rate hourly fee, the following services are also available, should you need them:

Windows® remote access services and software

Repair damaged equipment due to accidents, abuse, or neglect

Assistance or advice to third party technicians not contracted by DMC

Installation and configuration of third party purchased peripheral hardware

Installation and configuration of third party purchased networking equipment

Out of region onsite field technician service visits

Post installation support for all third party software (including operating system)

Hardware relocation and reconfiguration


Looking for a worry-free Redundant Backup Solution?

Learn how to protect your critical patient and business data from loss.

Hassle Free Hardware Support Plans with a 3-Month Guarantee!

In addition to addressing your issue in an average of 60 seconds or less, you get:

  • Unlimited remote support     
  • 5 Free remote occurrences a mo.     
  • One 8hr (or less) support visit a mo.     
  • Additional visits discounted by 15%*     
  • Yearly equipment health review     
  • Discount on hardware purchases     
  • Virus, spyware, and malware removal*     
  • Priority remote & on-site support     
  • Equipment removal and recycling     
  • Free technology risk analysis     

  • $138 /mo

  • $223 /mo